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EVERY HAT BEGINS WITH A PERSON

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FREQUENTLY ASKED QUESTIONS

How do I start my custom hat?

Simply send me an inquiry through the Custom Hat form. Tell me a little about yourself, what you have in mind, and what you are looking for. If you’re not sure yet, that’s completely fine - we’ll figure it out together during the consultation.

Do I need to know exactly what kind of hat I want?

Not at all. You don’t need to know the exact shape, colour or details. I’ll guide you through the options and help you find what fits you, your style and the purpose of the hat.

How do you know my head size?

I’ll guide you through a simple head measurement. You don’t need any special equipment - I’ll explain exactly how to do it.

Can I wear my felt hat in the rain?

Yes, light rain won’t harm your hat. However, prolonged or heavy exposure to water can affect its shape, especially if the hat is not dried properly. Beaver felt offers the best resistance to moisture.

Is it normal for my hat to change shape slightly with regular wear?

Yes. Felt is a natural material and, with regular wear, it may gradually adapt to the shape of your head. This is a natural part of wearing and living with a handmade hat.

Can I wear my hat every day?

Absolutely. KRAZNeé® hats are made to be worn and, with proper care, can last for many years. Clean your hat regularly, protect it from prolonged moisture, and let it rest between wears on a suitable hat stand or surface.

Can I order a custom hat as a gift?

Yes. A custom hat can be created as a gift. If you’re unsure about the recipient’s style or head size, a KRAZNeé® gift card may be the better option.

Where are KRAZNeé® hats made?

Every KRAZNeé® hat is handmade by Lenka in her studio in Banská Bystrica, Slovakia